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Open Position: Machine Operator – Vertical Form Fill and Seal

Since 1975, Rapid Aid has been the leading global designer and manufacturer of hot and cold therapy products, constantly innovating as we strive to treat the world’s bumps and bruises. We work closely with major medical companies and retailers on seamless OEM solutions for private label lines, while also delivering our own full range of branded products. We manufacture for companies that specialize in healthcare, first aid, retail and much more. Our head office is in Mississauga, Ontario, and we proudly produce over 400 styles of hot and cold therapy products both in Canada and our wholly owned manufacturing facilities in China and Vietnam. In 2020, Rapid Aid expanded into Cold Chain Packaging Solutions, assisting businesses as they transport their temperature-sensitive products

Job Purpose

The Machine Operator is responsible for providing excellent quality service to all Rapid Aid customers and internal departments by operating the Vertical Form Fill Machines and gel mixers in a safe and efficient manner to ensure that quality and quantity are maximized.


Specific duties may include and are not limited to;

  • Read and follow written work instructions and work orders
  • Start and stop the production line as needed to keep up with workflow and to prevent potential quality issues and safety hazards
  • Load and unload material and finished product by hand, including packaged and unpackaged product
  • Placing finished product on pallets to be delivered to other locations within the facility
  • Inspect products for defects and pull defective items off the line before they proceed further in the production process, labelling and rerouting defective products away from the production area.
  • Properly label all products and ensure that labels and product information match.
  • Place line machinery on the correct settings with regard to speed and heat when different products or different phases of production are being used, according to company machine specifications
  • Maintain a neat and clean work area.


  • College diploma an asset or equivalent Warehouse work experience
  • The successful candidates will have 1-2 years’ experience in a production environment performing repetitive tasks efficiently and safely.
  • Attention to detail is critical, as is the physical ability to lift materials, reach and bend, and work with prolonged standing.
  • The ability to communicate in English in a team environment is required.
  • Strong problem-solving skills
  • Ability to multi-task and meet tight deadlines
  • Self-starter and team player who can work with little supervision
  • Good oral and written communication skills
  • Ability to work in a fast-paced environment

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